Privacy Policy
Effective date: [14 August, 2025]
Welcome to Formosa Floors (“we”, “our”, “us”). This Privacy Policy describes how information is collected, used, and shared when you visit formosafloors.in (the “Site”).
1) What We Collect
- Information you provide voluntarily: If you contact us by phone, WhatsApp, email, a contact form, or request a quote, we may receive your name, email, phone number, and the message details.
- Automatic data: Like most sites, basic technical data may be logged (IP address, device/browser type, pages viewed, time/date, referrer). This helps operate, secure, and improve the Site.
- Cookies: The Site may use cookies or similar technologies to maintain basic site functionality and understand aggregate usage. You can control cookies in your browser settings.
2) How We Use Information
- To respond to enquiries and provide customer support.
- To operate, maintain, and improve the Site’s performance and security.
- To analyze aggregate, non-identifying usage trends (e.g., page popularity, load times).
- To comply with legal obligations.
3) Analytics & Third-Party Services (Optional)
If we use analytics or utility services (e.g., Google Analytics, Facebook Pixel, reCAPTCHA, map embeds, CDN, or form handlers), those providers may set their own cookies and process data under their privacy policies.
Note: If you do not use any third-party tools, you can delete this section. If you do, list them here, for example:
- Google Analytics — used for anonymous traffic insights.
- Google reCAPTCHA — used to protect forms from abuse.
- WhatsApp/Phone links — clicking initiates communication via those platforms.
4) Data Sharing
We do not sell your personal information. We may share data with trusted service providers who help operate the Site (hosting, security, analytics), strictly for those services and under confidentiality obligations, or when required by law.
5) Data Retention
We keep information only as long as necessary for the purposes described above or as required by applicable law. Logs are retained for a limited period for security and maintenance.
6) Your Choices
- Opt-out of cookies: Adjust your browser settings to block or delete cookies.
- Contact us to access/update/delete: You may request access to, correction of, or deletion of your personal information using the contact details below.
7) Children’s Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children.
8) Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no online transmission or storage is completely secure.
9) International Visitors
If you access the Site from outside India, you understand that your information may be processed in India where our Site is hosted or administered.
10) Changes to This Policy
We may update this Policy from time to time. The “Effective date” above shows the latest version.
11) Contact Us
If you have questions or requests about this Policy, you can reach us at:
- Phone/WhatsApp: +91 8369127163
- Address: 4TH FLOOR, 421, KALYANDAS UDYOG BHAVAN, S H TANDEL MARG, CENTURY BHAVAN, PRABHADEVI, MUMBAI, MAHARASHTRA, 400025
Controller/Owner: Formosa Floors
